Frequently Asked Questions

What happens at my first appointment?

Your first appointment is your initial content with your student hygienist. You will receive a new patient consultation, which is free of charge. If x-rays are necessary, you will be charged a fee. If your dentist has taken x-rays in the past twelve months, please ask that the x-rays be e-mailed to

How long will my appointment last?

The new patient consultation lasts approximately 1.5 hours. Treatment appointments last approximately three hours. Because the dental clinic is a teaching facility, you may need more than one appointment to complete treatment.

Why are the appointments so long?

The clinic functions for the purpose of providing students the practical experiences necessary to become competent dental hygienists. Treatment takes longer because students are in the learning process and honing their dental hygiene skills.

Why should I visit the clinic when I can be finished in less time elsewhere?

One advantage is cost. Fees for services are significantly less than fees charged at a regular dental office. You also provide the student hygienists with valuable clinical experience and help them further their career studies.

Dental work makes me nervous. Can you help?

Yes. Please advise your student hygienist if you are anxious when you arrive for your appointment. He/she will explain the procedures to you, and can offer suggestions to help you feel more comfortable.

I want to have my teeth whitened. Can you do that?

Yes. Please call the clinic for more information.

Does the clinic do restorative work?

Dental restoration services are limited and performed during winter term only. Please call the clinic for more information.

I need a tooth pulled. Can I have that done at the clinic?

No. This service is not available at the clinic. Please see your local dentist for assistance.

Can I get crowns or bridges done at the clinic?

No. These types of services are not available at the clinic. Please see your local dentist for assistance.

I'm a student at Oregon Tech. Can I become a patient?

Yes. Students are scheduled the same as any other patient.

Are students charged the same amount as regular clinic patrons?

Yes. Rates are the same for students and the general public.

Do students need to pay up front?


Are charges due at the time of service?

Yes, unless other arrangements have been made with the dental office manager. 

Will you bill my insurance?

No. We do not bill insurance at the Salem clinic.